Terms & Conditions

1. Introduction

Welcome to GetDirect! By accessing or using our website https://getdirect.in/ (the "Site"), you agree to comply with and be bound by these Terms and Conditions ("Terms"). If you do not agree with these Terms, please do not use our Site.

2. Description of Service

GetDirect is a price comparison platform that provides users with information on cart-level pricing from various food delivery services. We are not a food delivery service ourselves but offer an automation tool to assist users in making informed purchasing decisions.

3. Affiliations

GetDirect is an independent platform and is not officially affiliated with Zomato, Swiggy, ONDC, or any other platforms displayed on our Site.

4. Use of the Site

- Eligibility: Users must be at least 18 years old to use our Site.
- User Conduct: You agree not to misuse the Site for unlawful purposes or transmit harmful content.
- Account Security: If you create an account, you are responsible for maintaining its confidentiality and all activities under your account.

5. Intellectual Property

All content on the Site, including text, graphics, logos, and software, is the property of GetDirect or its content suppliers and is protected by applicable intellectual property laws.

6. Limitation of Liability

While GetDirect strives for accuracy, prices and availability may change due to platform updates, regional differences, or other factors beyond our control. We do not guarantee the availability, accuracy, or completeness of any listed items or services. Users are advised to verify final prices, availability, and other details directly on the respective platform before completing any purchase.

7. External Links

Our Site may contain links to third-party websites. GetDirect is not responsible for the content or practices of these external sites.

8. Privacy Policy

Your use of our Site is also governed by our Privacy Policy.

9. Modifications to Terms

GetDirect reserves the right to modify these Terms at any time. Changes will be effective immediately upon posting on the Site. Continued use of the Site constitutes acceptance of the revised Terms.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of India, without regard to its conflict of law principles.

11. Contact Information

For any questions or concerns regarding these Terms, please contact us at:

Email: hello@getdirect.in
Address: Plot No. 1, Shakti Khand 2, Indirapuram, Ghaziabad, Uttar Pradesh 201014, India

1. Seller Agreement

By registering as a seller on the GetDirect platform ("Seller Panel"), you agree to these Terms & Conditions. These terms govern your relationship with GetDirect as a listed restaurant or food business.

2. Registration & Verification

You must provide accurate business information during registration, including your FSSAI license number, GST details (if applicable), and valid contact information. GetDirect reserves the right to verify this information and reject applications that do not meet our standards.

3. Listing & Pricing

You are responsible for keeping your menu, pricing, and availability information up to date on the Seller Panel. GetDirect displays your pricing alongside competitors for comparison purposes. You acknowledge and consent to this comparison display.

4. Commission & Fees

Commission rates and any applicable fees will be communicated to you at the time of onboarding. GetDirect reserves the right to revise commission structures with 30 days prior written notice.

5. Order Fulfillment

You are solely responsible for the preparation, quality, and timely delivery of orders placed through your restaurant. GetDirect is not liable for any issues related to food quality, hygiene, or delivery delays on your end.

6. Content & Branding

You grant GetDirect a non-exclusive license to use your restaurant name, logo, menu images, and descriptions for display on our platform. You warrant that you have the rights to all content you upload.

7. Compliance

You must comply with all applicable laws, including FSSAI regulations, food safety standards, GST requirements, and local licensing regulations. Any violation may result in immediate removal from the platform.

8. Data Sharing

GetDirect may share anonymised, aggregated data about pricing trends and order volumes. We will never share your confidential business data with competitors without your consent.

9. Suspension & Termination

GetDirect may suspend or remove your listing if you violate these Terms, receive repeated customer complaints, or fail to maintain food safety standards. You may also voluntarily deactivate your account with 7 days notice.

10. Dispute Resolution

Any disputes between you and GetDirect shall first be attempted to be resolved through mediation. If mediation fails, disputes shall be subject to the jurisdiction of courts in New Delhi, India.

11. Contact

For seller-related enquiries:

Email: hello@getdirect.in
Phone: +91 9818-840-876
Address: Plot No. 1, Shakti Khand 2, Indirapuram, Ghaziabad, Uttar Pradesh 201014, India